Privacy Policy

BBN Steel Materials Supplier ("we", "us", "our") operates the website www.bbnsteelsales.com (the "Website"). We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Website, submit inquiries, request quotations, communicate with us, or otherwise interact with our services.
By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Voluntarily

- Contact details (name, company name, job title, email address, phone number, fax number, WhatsApp number)

- Business information (company address, industry type, project details)

- Inquiry or quotation request details (steel grade, specifications, quantity, delivery destination, intended application)

- Any other information you provide when contacting us via email, online form, live chat, WhatsApp, telephone, or other communication channels

b. Automatically Collected Information

- Device and browser information (IP address, browser type and version, operating system, device type)

- Usage data (pages visited, time and date of visit, time spent on pages, referring/exit pages, clickstream behavior)

- Cookies and similar tracking technologies (see Cookies section below)

c. Information from Third Parties

We may receive information about you from business partners, service providers, or publicly available sources when relevant to our services (e.g., verifying company details).

2. How We Use Your Information

We use the collected information for the following purposes:

- To respond to your inquiries, prepare quotations, process orders, and provide customer service

- To communicate with you about products, services, promotions, or updates (only with your consent where required)

- To improve the functionality, performance, and user experience of the Website

- To prevent fraud, abuse, or security incidents

- To comply with applicable laws, regulations, and legal obligations

- To conduct internal business operations (analytics, auditing, research)

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content.

**Essential cookies**: Necessary for the Website to function properly

**Analytics cookies**: Help us understand how visitors interact with the site (e.g., Google Analytics)

**Preference cookies**: Remember your language or region preferences